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Liquid Web

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Liquid Web is a leading managed hosting company on the market. Their hosting services are specifically optimized for popular apps such as WordPress, WooCommerce, premium business email, and more. As an IsItWP user, you'll get an exclusive 50% discount with your Liquid Web plans.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.8 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
FAQs
Liquid WebFAQs
User Reviews
22 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.8 / 5.0

Liquid Web Review: Is It the Best Managed WordPress Hosting?

liquid web managed hosting review

Liquid Web is one of the leading managed hosting providers on the market. They provide high-performance managed web hosting infrastructure to power your site or web app. Their hosting services are optimized for popular apps, including WordPress, WooCommerce, premium business email, and more.

What earns Liquid Web the top managed web host rating is that they offer custom-built server clusters that are optimized for popular apps. They also help you manage everything, so you don’t have to handle any technicalities of optimizing and maintain your server, which gives you peace of mind. Unlike traditional hosting providers, they only offer managed hosting services for VPS and dedicated servers.

With managed WordPress hosting plans, you’ll get a custom control panel to manage multiple WordPress sites. With every other plan, you get a choice of using cPanel/WHM or Plesk. No matter which plans you’re using, they are highly reliable and flexible, so you can run your sites and apps the way you want without traffic limits.

Liquid Web has recently launched a managed WooCommerce hosting service, which allows you to build a resource-heavy eCommerce store without having to spend your money and resources on optimizing your servers. Unlike other WooCommerce hosting providers, Liquid Web has built a separate set of WooCommerce tables to handle and store order data for boosting server performance.

  • No pageview or traffic limits
  • Full access to both the database and the server
  • Automatic plugin updates
  • Staging site
  • Regular price $19 / mo but our users pay $15.83 / mo!
  • Get started with Liquid Web now!
Dedicated Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Liquid Web Dedicated Hosting Review

liquid web managed dedicated servers review

Liquid Web’s customizable single-tenant dedicated servers provide bullet proof security and blazing fast speed for your website or app. All dedicated server hosting plans are fully-customizable and are available with both Linux and Windows.

When subscribing to a dedicated server plan, Liquid Web allows you to choose from three different data centers, so you can select the one nearest one to where your target audience is located in, which can reduce your server response time.

With Liquid Web dedicated hosting, you get a minimum of 32 GB RAM, 5 TB bandwidth, 2 x 240 GB SSD primary storage, and 1×1 TB SATA backup drive.

Unlike other dedicated server hosting services, Liquid Web can provision their dedicated servers rapidly once an order has been verified. After your order verification is complete, they’ll build and deploy the server within 24 to 48 hours.

If you’re not sure which dedicated server hosting plan is the right fit for your unique needs, you can get in touch with their hosting advisers for a custom-tailored hosting solution that’s best suited for you.

They don’t charge any setup fees with any dedicated server plans. If needed, you can customize your desired management level.

  • Get custom tailored dedicated server
  • 100% Network and Power Uptime SLAs
  • Customize your desired level of management level
  • Built-in backup drives
  • Pricing starts at $149.25 / mo.
  • Get started with Liquid Web now!
VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Liquid Web VPS Hosting Review

LIquidweb VPS

Liquid Web’s cloud VPS hosting is the best choice if you need the control of a managed dedicated server but can’t justify having your own one. Liquid Web’s VPS hosting plan is ranked #1 by an independent source.

VPS hosting plans provide easy scalability for server resources the moment you want them. You’ll also have full root access to your server. If you opt for a control panel, you can easily configure any settings and versions of PHP.

With Liquid Web’s VPS hosting plans, you get a minimum of 40 GB SSD disk drive, 5 TB bandwidth, and 2 vCPU. You can also enhance your hosting with a lot of different addons such as load balancers, VPN, firewalls, integrated backups, etc.

An independent 3rd party cloud analytics firm, Cloud Spectator, reported that Liquid Web’s VPS hosting plans are faster than that of AWS, Rack Space, and Digital Ocean. They also offer real-time server monitoring and 100% network and power uptime SLAs.

Best of all, Liquid Web backs their uptime promise with the industry’s best guarantee. In case you faced any downtime, you’ll get hosting credits worth 10X the amount of time your site was down. With the VPS platform, you can install any major OS such as CentOS 6 or 7, Ubuntu, Debian 8, etc.

You won’t be allowed to install a custom operating system on your VPS account. If you need to install a custom operating system, you’ll be asked to choose a dedicated server hosting plan instead. Overall, Liquid Web’s cloud VPS hosting offers the best value for your money.

  • Fully managed VPS hosting
  • Easy scalability for server resources
  • Built-in backups
  • Server Secure Advanced Security
  • Pricing starts at $15 / mo.
  • Get started with Liquid Web now!
WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0

Liquid Web Managed WordPress Hosting Review

Liquid Web wordpress

If you need managed WordPress hosting that not only updates your WordPress installation but the installed plugins as well, then you need to choose one of the Liquid Web’s managed hosting plans.

To avoid any conflicts, Liquid Web automatically updates all your plugins in a separate environment. If everything goes well, they’ll then update your production site.

They’ve partnered with iThemes to provide you with iThemes Sync Pro, a premium service that monitors all of your websites’ uptime and downtime, Google Analytics data, and checks the SEO status of your posts, all from a single location without any extra cost. iThemes Sync Pro is included with the Professional plan or higher.

The managed WordPress hosting plans of Liquid Web come with many unique features to help you save your time.

For example, if you want to use the same plugins and themes for multiple projects, you can make use of Stencil app to save time, so you don’t have to manually install them one by one. The best thing is that if you choose to go for the yearly plan you can have access to their services for extra 2 months without paying a penny.

  • No pageview or traffic limits
  • Full access to both the database and the server
  • Automatic plugin updates
  • Staging site
  • Regular price $19 / mo but our users pay $15.83/ mo!
  • Get started with Liquid Web now!
WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Liquid Web Managed WooCommerce Hosting Review

Managed-WooCommerce-Hosting-Liquid-Web

Want a WooCommerce hosting solution that makes it super easy to set up your store, similar to a hosted platform like Shopify? Do you also want more control over your platform so you can expand your site the way you want with zero restrictions?

Liquid Web’s WooCommerce hosting service offers the simplicity of a hosted platform when it comes to store setup. You only have to choose a hosting plan and complete your order for the plan. And, if you take an annual plan, you’ll get two months free.

Since the platform is built with WooCommerce, you get the full customizability and extendibility of WooCommerce. Your hosting plan isn’t limited based on the number of pageviews and your store comes pre-installed and configured with SSL, and more tools.

Unlike traditional WooCommerce hosting providers, Liquid Web uses a different set of tables to store order data that reduce query loads by 95%. This means you get high performance even during the peak load sessions.

Liquid Web has partnered with Jilt, a great product that reduces shopping cart abandonment for WooCommerce.

They’ve also partnered with Glew, an analytics tool that helps you turn your store’s information into actionable data for boosting your sales and revenue. On top of it their customer support will ensure to get your website a PCI Compliance certification for secure online payment system.

Reseller Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

Liquid Web Reseller Hosting Review

liquid web reseller hosting review

Are you looking to sell shared hosting accounts to your clients by purchasing a VPS or Dedicated server? Do you also need a WHMCS plugin to sell Cloud VPS or Cloud Dedicated hosting services? Then, Liquid Web’s reseller hosting program could be the right fit for you.

Liquid Web’s reseller hosting program gives you a complete suite of reseller hosting tools to start and grow your web hosting business.

The reseller hosting program allows you to you purchase Liquid Web hosting products at a discount. You’ll also get a lot of different free tools such as WHMCS license.

With WHMCS, you can create highly-customized hosting packages, add-ons, and generate professional invoices. Best of all, you get detailed insights into how your hosting business is doing at a glance.

  • Get competitive discounts on all hosting products
  • Sell shared, VPS and dedicated hosting plans
  • Free WHMCS license
  • Fully automated deployment
  • Give easy provision control to customers
  • Get started with Liquid Web now!
Domain Nil
Disk Space 30 GB
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Domain
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Domain Nil
Disk Space 2 x 240 GB
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Disk Space 40 GB
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Disk Space 2 x 1 TB SATA
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Features

(5.0 / 5.0)

Liquid Web specializes in offering managed VPS and dedicated hosting services. Here’s how Liquid Web stacks up against the competition:

Fully Managed Services

All of Liquid Web’s hosting options are fully managed, meaning Liquid Web will help handle software updates and security patches. You’ll also get assistance whenever needed.
liquid web hosting review for fully managed services

Automatic Plugin Updates

While most hosting providers only update your WordPress core, Liquid Web automatically updates your plugins as well to reduce the risk of newly-found vulnerability threats. To avoid conflicts, plugins are updated in a separate environment first before updating on your production site.

iThemes Sync Pro

iThemes Sync Pro enables you to manage all your sites from a single location. They constantly monitor Google Analytics data and SEO status, and control what clients see in wp-admin. You’ll also be updated about uptime/downtime,
liquid web ithemes sync pro

Amazing Speed

The entire platform is built on top of PHP 7 and Nginx in order to boost your site’s performance.

Developer-friendly Hosting

With Liquid Web hosting, you get all the right developer tools such as SSH, Git, and WP-CLI.
liquidweb hosting developer review

Satisfaction Guaranteed

Liquid Web is majorly invested in ensuring high customer satisfaction. They claim that they’re the most-loved managed hosting provider in the industry with a leading NPS score of 66.

Performance

(5.0 / 5.0)

Liquid Web Speed Tests and Uptime Guarantee

Liquid Web is a managed dedicated and VPS hosting company, but do they live up to their blazing fast promise and uptime guarantee?

To put their promises to the test, we created a test WordPress site on Liquid Web hosting using the default Twenty Seventeen theme and dummy content for theme development, including images.

We used Pingdom to test our demo site’s speed. Here are the test results:

Liquid Web speed test

According to Pingdom’s website speed test, our test site loaded in less than a second when tested from San Jose, California. That’s faster than 91% of all tested sites.

Apart from Pingdom, we also used a testing tool called Load Impact to figure out how Liquid Web handles visitors during a traffic surge. Load Impact sent some virtual users (VUs) to our site and gradually built up to 100 visitors at a time to test how the server handles it.

Liquid Web Load Impact

In the chart, you can find a blue line (VUs active) which shows the number of virtual users sent to our Liquid Web site and a green line (VU load time) which represents how much time it took to load a web page for a user.

Liquid Web’s server load performed consistently throughout the test even at peak traffic. Evidently, a traffic surge doesn’t have an impact on server load. Impressive.

Liquid Web Server Response Time

Next, we wanted to see how fast Liquid Web servers would respond to requests from different geographic locations. For this purpose, we conducted another test and recorded the server response time.

Before we dive into the test results, it’s vital to understand that the response time may vary based on the content of your site.

For instance, if your site contains too many images, it will take more time to load. In fact, images account for most of the downloadable bytes on a typical site.

To get an accurate server response time in our test, we ignored the content of our page entirely by using a testing tool known Bitcatcha.

Bitcatcha works a bit differently from Pingdom.

Bitcatcha ignores the content of your page and records the page loading time from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times, and then the results are averaged.

Liquid Web Response Time

As you can see in the results, our Liquid Web test site responded within less than a second. The response time was particularly great in the United States. Very impressive indeed.

Support

(5.0 / 5.0)

Liquid Web Customer Support

Liquid Web is well-known for their superior customer support. While working on our Liquid Web reviews, we tried reaching out to them. They provide assistance via 3 modes: phone calls, live chats, or emails.

If you reach out via phone or chat, they’ll respond in under a minute, and if you reach out by email, you’ll get a response in less than 30 minutes.

In their knowledge base, you can find hundreds of helpful tutorials that help you enhance your Liquid Web hosting experience.

Ease of Use

(5.0 / 5.0)

With every Liquid Web hosting plan, excluding managed WordPress hosting, you get a choice of using cPanel/WHM or Plesk.

With managed WordPress hosting plans, you’ll get a custom control panel built to manage multiple WordPress sites.

Pricing

(5.0 / 5.0)

Liquid Web Plans & Pricing

Liquid Web is more expensive than traditional hosting solutions, but, if your business requires managed web hosting, you’ll find it well worth the extra costs.

Here are some of the hosting plans offered by Liquid Web:

PLAN DISK SPACE BANDWIDTH PRICE
Managed WordPress Personal 15 GB 2 TB $15.83 / mo. (Annually)
Cloud VPS 40 GB 10 TB $15 / mo.
Dedicated 2 x 240 GB 5 TB $149.25 / mo.
Managed WooCommerce 30GB 3 TB $19 / mo.

FAQs

Having helped thousands of users choose a web hosting plan and start their websites, we’ve answered just about every question you can think of. Here are some of the most frequently asked questions about Liquid Web:

Who is Liquid Web for?

Liquid Web is for you, if you’re looking for a VPS or dedicated managed hosting solution that also ensures 100% network and power uptime for your WordPress site or eCommerce store.

Are all Liquid Web hosting plans managed?

Yes, all Liquid Web servers come managed, meaning they’ll help handle software updates and security patches. You’ll also get assistance when in need, 24/7. Despite being a complete managed hosting solution, the company even lets you choose your desired level of management.

How does Liquid Web stack up against the competition?

Liquid Web is hugely invested in earning customer loyalty. They claim that they’re the most-loved managed hosting provider in the industry with a leading NPS score of 66. According to the Cloud Spectator, an independent 3rd party cloud analytics firm, they’ve proven to be faster than AWS, Digital Ocean, and Rackspace.

How do I choose a Liquid Web plan?

It’s recommended to choose the starter plan when you’re starting out and upgrade your hosting as you grow. Their friendly support staff is available around the clock to assist with selecting the appropriate hosting plan for your needs.

Where are Liquid Web’s servers located?

Liquid Web privately owns and operates their core data centers.

Their data centers are located in…

  • US-central: Lansing, MI
  • US-west: Phoenix, AZ
  • EU-central: Amsterdam, Netherlands

Can I upgrade my Liquid Web plan later?

Of course! When you’re starting out, you can choose the most basic plan. As you grow, you can always upgrade to a higher plan per your needs.

What makes Liquid Web’s WooCommerce hosting unique?

Liquid Web’s WooCommerce hosting is a fully-hosted eCommerce service, like Shopify or BigCommerce.

That means, you can start an eCommerce store by simply choosing a plan, without having to worry about installing WooCommerce and configuring it. Although it’s a hosted eCommerce solution, you’ll get the full flexibility and control that WooCommerce offers to you.

Liquid Web vs Other Hosts

Wondering how Liquid Web stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Final Recap

Liquid Web is one of the best managed web hosting companies. It offers a high-performance hosting infrastructure optimized for popular apps, including WordPress and WooCommerce. They ensure high availability all the time by syncing your files between 2 servers while keeping an identical copy of your project on each redundant server.

In case they fail to meet their 100% uptime guarantee, they will credit you 10x the amount of time you were down.

If you’re looking for a managed hosting solution that also offers 100% network and power uptime for your WordPress site or eCommerce store, then Liquid Web is for you!

  • No pageview or traffic limits
  • Full access to both the database and the server
  • Automatic plugin updates
  • Staging site
  • Regular price $19 / mo but our users pay $15.83 / mo!
  • Get started with Liquid Web now!
DomainNil
Disk Space30 GB
Money Back GuaranteeNil
Claim Special Offer »

User Reviews

(22)
  1. If you purchase 12 or 24 months prepaid plan for a fully managed VPS from LiquidWeb, just months into our contract I started receiving extra bills from LW with very confusing billing invoices that they were unable or unwilling to fully explain. Then, a month before the end of the 2 year contract LiquidWeb started billing me full price of the server, which went up so much. When I wanted to prepay them for my sVPS again, they told me my websites will have to be migrated again, thus every 2 years. I have chatted to many OTHER fully managed VPS hosts and they all told me they do not move their customers sites only because the customers want to change (upgrade, downgrade or prepay for 6, 12, 24, 36 months in advance in order to save a lot on hosting costs) their plan or to prepay, but LiquidWeb does just that – they must always move your sites if you change or prepay your plan. Site migrations, especially frequent migrations, can be really troublesome as many things can go wrong or break and is nerve wrecking and costly. This is the “punishment” LiquidWeb’s customer receives if they decide to save money and prepay for 12 or 24 months and then the site MOVING (migration) process begins…

    1. Hey Jeff, that’s a long history. If you’re looking for an alternative, we recommend Hostinger VPS. It’s a reliable hosting with good customer support, reasonable pricing, and a 30-day money back guarantee to try it out.

  2. PROS: Friendly support (mostly). Uptime is very good, close to 100% or should I say almost 100% most of the time. There are some guys that are very knowledgeable and are willing to make extra step to help you out.

    CONS: After a while the support (sales) chat freezes and does not accept any more text and the support (or sales) agent stops responding. All of a sudden chat closes and you can’t get any chat transcript from it. Chat support or sales specialists are not very knowledgeable and they keep on sending from one to another. Liquid Web interface could be much more intuitive and much better designed than it is now. Confusing interface. Some tickets, and quite a few indeed, are left unanswered and unaddressed. Some tickets are closed as “Resolved” while left unresolved. Speed is slow or lacking.

    1. Hey Andrew, thanks for sharing your feedback in detail. I wish the best for you!

  3. The worst host I have dealt with in over 20 years.
    You know there is a problem when they wont allow real reviews on Google.
    They deleted my server and all my backups “by accident” they have no backups of the server and refused to try a data recovery.
    All because a tech didnt read the whole ticket.
    Run from this host hey destroyed my business without any attempt to help

  4. Liquid Web is, by an immeasurable margin, the best hosting provider I have worked with in my 10+ years in the industry. I will never look for, nor recommend any other provider. 10/10 across the board, LW rocks!

  5. Liquidweb is the best service you can find! I always get immediate help when I need it.

  6. I’ve been with Liquid Web for years and have always felt they are on top of it. Quick responses, friendly staff and most importantly, the ability to solve (infrequent) issues quickly.

  7. Consistent excellent technical support from the most knowledgeable server administrators I have seen in my thirty years in this business.

  8. Honestly, you guys need to be teaching customer service courses to all the other web hosts. I have worked with a lot of web hosts in my years as a web developer and nothing compares to LiquidWeb both in the level of customer service and the quality of the hosting services.

  9. Super impressed with tech support and up-time. Have been with LiquidWeb for over a year with absolutely NO ISSUES whatsoever.

  10. Liquid web does everything right. They are ALWAYS there for you when you need support. We have never had an issue with our dedicated server.

  11. The support has consistently been great. Thanks.

  12. The price is a little expensive but the support and reliability have been top notch

  13. Awesome company, awesome people, keep doing what you do!

  14. Excellent support, excellent operational stability, excellent value.

  15. Rachel Rosenbaum January 19, 2017 at 1:42 pm

    We have only used Liquid Web after we got hacked while on Dreamhost and opted to re-build then move to Liquid Web. Every thing went smoothly.

  16. Martin McDermott January 10, 2017 at 3:39 am

    I’ve been with Liquidweb for a very long time and have recommended them for hosting more times than I can count. They’re great!

  17. Great service, reliability and very helpful if/when a small issue arises. We are completely satisfied with Liquid Web.

  18. Excellent web host, excellent support, truly a first class service!

  19. Karthik Jayaraman January 2, 2017 at 6:14 pm

    absolutely fantastic support, always helpful. The best hosting service provider in the planet

  20. We’ve been migrating our clients to LiquidWeb over the past 6 months, and are thrilled thus far with performance and service!

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